Re: Pokerstars-problem
a ja sam im poslo da mi refundaju ne mislim vise cekat
Re: Pokerstars-problem
Idem i ja sad slat za refund, imas pravo, nema smisla cekat.
Re: Pokerstars-problem
Kakav zahtjev za refund? Oni moraju cancelati turnire i onda izračunaju i refundiraju po automatizmu...
Re: Pokerstars-problem
Kakvi idioti....
Odogovor njiihov:
Hello,
Thank you for contacting us!
We are experiencing an issue with our Sit & Go tournaments, and some other
tournaments. For this reason, all Sit & Go tournaments regeneration has been
stopped, and some other tournaments are experiencing problems too. We will
resume normal service as soon as possible.
We will be considering refunds for materially affected players. "Materially
affected" means you missed a considerable number of hands and lost a
significant portion of your chip stack due to blinds and antes. If you
believe you were materially affected by this issue, please email us with the
following subject line:
"REFUND: T#_________, $X+Y, User ID"
Where "________" is the Tournament ID, "X+Y" is the buy-in of the
tournament, and "USERID" is your PokerStars User ID.
For example, "REFUND: T#123456780, $20 + 2, KidJoker"
For multiple tournament refund requests, please note additional tournaments
in the text of your email. For example:
T#123456780, $20 + 2
T#123456781, $10 + 1,
T#123456782, $50 + 5
etc.
If you do not know the Tournament ID, you can find it in the PokerStars
software using the playing audit feature. From the PokerStars Lobby screen,
select:
'Requests’ → ‘Playing History Audit...'
Please also be aware that your refund request may take a few days to be
processed.
We appreciate your patience and understanding.
Regards,
Jesper W
PokerStars Support Team
Re: Pokerstars-problem
Haha, što se čudiš? Normalno da šalju automatski generirane mailove...
Re: Pokerstars-problem
KresimirS, ovo sto si ti napisao znaci da dok god mi ne znamo je li ce turniri biti cancelirani moramo ko kreteni sjedit pred kompjuterom i cekat da oni daju sluzbenu vijest? 
-_-
Re: Pokerstars-problem
Ne, gasiš komp i ideš na pivo, ili se pozabaviš s curom itd. Kada sutra upališ komp novci će ti biti na računu, kak već oni to budu izračunali. Ne vjerujem da se budu turniri nastavili, a ako da ( a ne znam zašto), možeš ispuniti onaj obrazac gore i tražiti refund... 
Re: Pokerstars-problem
Cek, jesi ti ziher za to? I ne razumijem ovaj dio ne gasit komp lolz. Ako se vec nece nastavljati turniri cemu bi drzo pokerstars klijent upaljen i samim time i komp. Radim refund mail i sve 5, gasim sve i idem s kompa... Ziher?
Zadnji popravljao 11331133 (02-02-2012 21:09:49)
Re: Pokerstars-problem
11331133 napisao:
Cek, jesi ti ziher za to? I ne razumijem ovaj dio ne gasit komp lolz. Ako se vec nece nastavljati turniri cemu bi drzo pokerstars klijent upaljen i samim time i komp. Radim refund mail i sve 5, asim sve i idem s kompa... Ziher?
Nisi dobro pročitao... Ne ( čekaš) , (<-- zarez) ( nego) gasiš kompjuter i ideš se pozabavati s pametnijem poslom 
Re: Pokerstars-problem
Bilo je tako prije godinu, dvije slično, ne sječam se točno, na kraju su isto cancelali turnire i vratili novce onako kako je opisano u "rules" . Ne treba ispuniti nikakve zahtjeve, refundira se automatski. 
Re: Pokerstars-problem
evo ja sam sad dobio ovo:
Hello,
Thank you for contacting PokerStars.
We have forwarded your email to our Refunds Team. They will review your claim and respond as soon as possible.
Your patience is appreciated.
Regards,
Irene
PokerStars Support Team
Re: Pokerstars-problem
Koga zanima...
Thank you for your email. We will roll forward the tournaments as soon as possible.If you would like more information about our tournament cancellation policy, please visit us at the following page:
http://www.pokerstars.com/poker/tournam … llations/
However, if you think that you are additionally affected by the site problems in any tournaments or Sit & Gos, you are welcome to submit a refund request and our refund team will check this.
We apologize for the inconvenience and appreciate greatly your understanding.
Regards,
Jascha
PokerStars Security Team
Zadnji popravljao KresimirS (03-02-2012 12:12:57)
- iAcesHigh
- Member
- Isključen
Re: Pokerstars-problem
vidim da je i danas na rasporedu server restart u 13:00...
kiklop napisao:
Aces će vam objasnit za sekund u čemu je problem
teško. pošto ne igram na PS vjerojatno znam manje nego ti kad su ovakve stvari u pitanju stoga chill i gg
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Re: Pokerstars-problem
mislim da iAcesHigh nije zaslužio posprdne tonove svaki put kada se spomene ps
Ako je netko korektan onda je to on. A ima i konkretne doprinose forumu.
- dfable
- Member
- Isključen
Re: Pokerstars-problem
paštašuta na pomidore napisao:
mislim da iAcesHigh nije zaslužio posprdne tonove svaki put kada se spomene ps
Ako je netko korektan onda je to on. A ima i konkretne doprinose forumu.
^^
malo offtopic ali moram potpisat ovo.
|^^^^^^^^^^^ | |
| JackDaniel's | |"|\,_____
|_..._...___===|=||_|__|.., ]
(@)'(@)"""*| (@)(@)*****(@)
| JackDaniel's | |"|\,_____
|_..._...___===|=||_|__|.., ]
(@)'(@)"""*| (@)(@)*****(@)
- butko
- Member
- Isključen
Re: Pokerstars-problem
koliko ce trajati ovaj restart
vec dugo nisam pocastio decke
I na kraju bude " HARAŠO"
Re: Pokerstars-problem
Sve 5, ispali su fer i korektni sa onim svojim pravilima za refund. Istina, jucer sam malo bio nazivciran zbog dugog cekanja bez ikakve obavijesti, ali sve ispalo ok.